1. About this statement 

This Website Accessibility Statement explains 5sum’s approach to making https://www.5sum.com usable, readable and accessible for as many people as reasonably possible. 

5sum is operated by FIVE SUM LTD, trading as 5sum. References in this statement to “5sum”, “we”, “us” or “our” mean FIVE SUM LTD. 

This statement applies to the public 5sum website. It does not automatically apply to third-party websites, embedded tools, third-party platforms, social channels or client websites unless expressly stated. 

2. Accessibility approach 

5sum aims to design and maintain its website in a way that supports clarity, readability, keyboard access, responsive behaviour, useful page structure and appropriate alternative text for meaningful visual content. 

We use the Web Content Accessibility Guidelines as a reference standard for website quality, with WCAG 2.2 AA as the practical target for new page patterns where reasonably achievable. Accessibility is treated as part of design, content, UX, engineering and QA, not as a separate decoration stage. 

3. What we aim to support 

The website aims to support: 

• clear heading hierarchy and page structure; 

• legible typography, spacing and contrast; 

• keyboard-operable navigation and interactive elements; 

• visible focus states for links, buttons, accordions, forms and panels; 

• descriptive link text and accessible button labels; 

• alt text for meaningful images and empty alt text for decorative images where appropriate; 

• form labels, validation messages and clear error states; 

• responsive layouts that work on common screen sizes; 

• reasonable behaviour when text is zoomed or resized; 

• content that is understandable, concise and structured for scanning; 

• reduced reliance on hover-only behaviour or non-essential motion. 

4. Known areas requiring ongoing review 

The website is expected to evolve as pages, archive items, images, work samples, forms, panels, modals and publications are added or refined. Some areas may require continuing review, including archive gallery interactions, side panels, carousels, embedded media, third-party forms, newsletter tools, file upload controls, interactive accordions and older image assets. 

Where a visual proof item or archive item contains text embedded in an image, the essential meaning is intended to be available in surrounding live text, captioning, alt text or another accessible format where reasonably practicable. 

5. Forms and interactive components 

Project Enquiry, contact, support, careers, talent-network and subscription forms are intended to include visible labels, required-field indicators, accessible error messages, keyboard navigation, focus states and appropriate confirmation messages. 

Modals, sidekick panels, accordions, galleries and carousels are intended to be engineered so that users can understand, open, close, navigate and submit them without relying on a mouse only. Where a modal or side panel opens, focus is intended to move appropriately and return to a logical place when the panel closes. 

6. Images, visual proof and archive materials 

The website may include visual proof, work samples, archive tiles, case images, process artefacts, editorial covers and studio studies. Meaningful images include descriptive alt text or an equivalent text explanation where reasonably practicable. Decorative images are intended not to create unnecessary noise for screen readers. 

Where the website uses a visual archive or gallery, the interaction aims to make clear what the user is seeing, whether the item is a case study, work sample, concept, process artefact, internal exploration or another proof type, and whether additional information is available. 

7. Third-party content and services 

Some parts of the website may rely on third-party services, such as forms, embedded media, analytics, cookie controls, reCAPTCHA, social links, job application tools or subscription platforms. We aim to select and configure these services carefully, but we do not control every aspect of third-party accessibility. 

Where a third-party feature creates a significant barrier, we will review whether an alternative route, configuration change or supporting explanation is appropriate. 

8. Feedback and support 

If you have difficulty using the website or need information in another reasonable format, please contact support@5sum.com with the subject line “Website accessibility”. 

To help us review the issue, please include the page URL, the problem encountered, the device or browser used where relevant, and the format or support you need. Please do not include unnecessary sensitive information. 

9. How we review accessibility 

Accessibility review may include manual checks, browser testing, keyboard testing, responsive testing, contrast checks, screen-reader spot checks, automated tools and issue review during design and development. 

Automated tools can help identify common issues but cannot confirm that a website is fully accessible. Manual review and user feedback remain important. 

10. Continuous improvement 

The website is a live public-facing system and may be updated as new pages, content, proof assets, roles, forms and publications are added. Accessibility improvements may be prioritised based on severity, user impact, technical complexity, resource availability and the role of the page in the buyer or candidate journey. 

11. Relationship with other policies 

This statement should be read alongside the Terms of Use, Privacy Policy, Cookie Policy, Project Enquiry and Contact Route Notices, Careers and Talent Network Privacy Notice and Responsible Business, CSR and ESG Statement where relevant. 

12. Contact 

Accessibility questions or requests may be sent to support@5sum.com. 

Postal correspondence may be sent to: 
FIVE SUM LTD 
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom